Contact Ruralwave

 

Phone: 1-866-930-3846

Email:

Support Hours:
24/7, 7 days a week
Closed Christmas Day

About Ruralwave

Ruralwave provides Internet, Phone and TV services throughout Kawartha Lakes, Durham Region and Simcoe County. For a list of all locations, see our Service Area page.

Accessibility

Access Use Policy

Privacy, CRTC & Consumer Codes

Terms And Conditions

If this is your first time contacting us, please email support@ruralwave.ca to get the help you need for your issue or concern.

In the unlikely event that our Support Team is unable to resolve an issue or complaint to your satisfaction, they will escalate the complaint to the appropriate member of our Management Team.

Commission for Complaints for Telecom-television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

Contact Ruralwave

"*" indicates required fields

Name*

Let us know what else you need information about

CASL Canadian Anti Spam Requirement. Please indicate if you would like to receive future email about new services and promotional offers.