ABOUT RURALWAVE

As an established internet provider and champion of broadband expansion in the Durham Region, City of Kawartha Lakes and York Region, Ruralwave is passionate about bringing reliable and affordable internet connectivity to rural residents and businesses in Eastern Ontario. They provide high-speed connectivity using a variety of available technologies including Fibre to the Home, Fibre to the Curb, and Hybrid Fibre Coax. Together, they currently provide High Speed Internet with up to 250MB download speeds to Scugog Island, Caesarea, Manilla, Blackstock, Nestleton, Seagrave, Washburn Island, Little Britain and Oakwood. Ruralwave also provides Fixed Wireless coverage in Durham and Kawartha Lakes.

www.ruralwave.ca<http://www.ruralwave.ca>

MEDIA CONTACT

Dan Risebrough Barnes
705-432-8468 x 209
dan@ruralwave.ca

LITTLE BRITAIN, ON, March 16, 2020 – Ruralwave & Kawartha Cable COVID-19 Response
Ruralwave and Kawartha Cable have been closely monitoring the developments around COVID-19 (Coronavirus) and the impact on Canadians.  Our top priority is to our employees and customers.  We have undertaken several actions to ensure the health of our employees as well the continued service availability of our phone, cable, IPTV and internet services.
We recognize that your phone and internet services will be in high demand over the next few weeks.  Ruralwave and Kawartha Cable will extend unlimited services for the next 30 days to all our customers. 
Rest assured we are taking every measure to continue to provide the services and support you require.  As of today, our offices remain open and we will continue our support and service teams.  We will be continuing remote support for our products and our field staff have been provided with gloves and wipes to disinfect devices inside the home.  We are however limiting social contact with our customers on site please provide our crews a wide space and inform us prior to entry to the home of any signs of symptoms.
With demands on our services expected to increase over the next few weeks, as always, Ruralwave and Kawartha Cable will continue to maintain and support network functions as an essential service.